Google Ads, social media and email marketing strategy for a fast-growing escape room entertainment business.
Escape Now was an escape room experience located in Birmingham, UK. Escape rooms are interactive entertainment venues where groups of players work together to solve puzzles and complete challenges within a themed room before time runs out.
Escape Now offered immersive experiences designed for:
The business needed a strong digital marketing strategy to generate a steady stream of bookings and build awareness in the local Birmingham entertainment market.
Escape rooms are highly dependent on local visibility and consistent bookings. Escape Now needed to generate regular customer demand to keep rooms filled throughout the week — and create a predictable marketing system capable of driving bookings year-round.
Generating a reliable stream of bookings to fill rooms throughout the week, not just weekends.
Building recognition in the Birmingham entertainment market against established competitors.
Competing with other entertainment venues for the attention and spend of local consumers.
Filling quieter midweek slots that are typically harder to sell for experience-based venues.
Reaching new customer segments across Birmingham including corporate, family and social groups.
We launched targeted Google Ads campaigns designed to capture high-intent searches from people looking for entertainment activities in Birmingham. Campaigns targeted searches such as:
These campaigns helped generate consistent booking enquiries from high-intent local searchers.
We used social media platforms to increase awareness of the Escape Now brand and promote the experience to local audiences. This included promotional content, event marketing, special offers and engagement with local audiences — helping the business reach new customers and encourage repeat visits.
Email campaigns were used to engage previous visitors and encourage repeat bookings. Campaigns included promotional offers, group booking incentives, seasonal promotions and event announcements — increasing customer retention and driving repeat business from an already engaged audience.
Increased recognition in the Birmingham entertainment market, driving organic word-of-mouth and direct traffic.
Google Ads campaigns delivered a reliable stream of high-intent booking enquiries throughout the year.
Email marketing campaigns drove repeat visits from previous customers, increasing lifetime value.
Stronger social media presence led to increased engagement and awareness among local audiences.
Successful targeting of corporate team-building and celebration bookings through paid and social channels.
Although the business eventually closed due to landlord-related circumstances, the marketing strategy successfully demonstrated the potential of the escape room concept when supported by strong digital marketing — scaling Escape Now to approximately £250,000 in annual revenue.
This project demonstrates Creative Marketing's ability to help local entertainment and leisure businesses scale rapidly using digital marketing — proving that experience-based businesses can achieve strong, predictable growth with the right strategy.
These systems help experience-based businesses generate consistent bookings and revenue growth — regardless of the competitive landscape.
Creative Marketing helps local businesses generate consistent enquiries and bookings through targeted advertising, SEO and digital marketing strategy.