This privacy policy explains how Creative Marketing Group Ltd collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last updated: 11th March 2026 · Company Reg No. 15329031
The data controller responsible in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 is:
Creative Marketing Group Ltd
Moss Bridge House, Moss Bridge Road
Rochdale, Greater Manchester, OL16 5EA
United Kingdom
Phone: 01706 318200
Our designated Data Protection Officer can be contacted at:
Creative Marketing Group Ltd — Data Protection Officer
Moss Bridge House, Moss Bridge Road
Rochdale, Greater Manchester, OL16 5EA
United Kingdom
Phone: 01706 318200
If you have any questions about how we process your personal data or wish to exercise your data protection rights, please contact our Data Protection Officer using the details above.
We only process personal data to the extent necessary to provide a functioning website, deliver our services, and fulfil our contractual obligations. The regular processing of personal data takes place only with the consent of the data subject, or where another lawful basis applies under the UK GDPR.
We rely on the following legal bases under Article 6(1) of the UK GDPR:
Personal data is erased or restricted as soon as the purpose of its storage has been fulfilled. Additional storage may occur where required by UK law, regulations, or other legal obligations to which we are subject. Data is also erased when the applicable retention period expires, unless continued storage is necessary for the conclusion or performance of a contract.
Under the UK GDPR, when your personal data is processed, you are a data subject and have the following rights:
You may request confirmation of whether we process your personal data. If so, you can request details including: the purposes of processing, the categories of data, the recipients, the planned retention period, the existence of automated decision-making, and the source of data not collected directly from you.
You also have the right to request information about appropriate safeguards under Article 46 UK GDPR where personal data is transferred to a third country.
You have the right to request correction of inaccurate personal data and completion of incomplete personal data without undue delay.
You may request that we restrict the processing of your personal data in the following circumstances:
Where processing has been restricted, we will inform you before the restriction is lifted.
You may request that we delete your personal data without undue delay where:
The right to erasure does not apply where processing is necessary for exercising the right of freedom of expression, compliance with a legal obligation, reasons of public interest in public health, archiving purposes in the public interest, or the establishment, exercise, or defence of legal claims.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit your data directly to another controller where technically feasible, provided the processing is based on consent or contractual necessity and is carried out by automated means.
You have the right to object at any time to the processing of your personal data based on Article 6(1)(e) or 6(1)(f) UK GDPR, including profiling. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Where personal data is processed for direct marketing purposes, you have the right to object at any time, and we will cease processing for such purposes immediately.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless the decision is necessary for entering into or performing a contract, is authorised by UK law, or is based on your explicit consent.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that the processing of your personal data infringes the UK GDPR.
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk
Each time our website is accessed, our systems automatically collect data from the accessing device. The following data is collected:
This data is stored in server log files and is not combined with other personal data.
Temporary storage of the IP address is necessary to deliver the website to your device. Log file storage ensures website functionality, optimisation, and the security of our IT systems. No analysis of this data for marketing purposes takes place. The legal basis is Article 6(1)(f) UK GDPR (legitimate interests).
Data is deleted once the session ends. Log files are deleted after seven days at the latest. Where longer storage is necessary, IP addresses are anonymised so that identification of the accessing device is no longer possible.
You can contact us via the email addresses provided on our website. In this case, the personal data transmitted with the email will be stored and used exclusively for processing your enquiry.
Where consent has been given, the legal basis is Article 6(1)(a) UK GDPR. For data transmitted via email, Article 6(1)(f) UK GDPR (legitimate interests) applies. Where the email contact aims to conclude a contract, Article 6(1)(b) UK GDPR additionally applies.
Data is deleted once the conversation has ended and the matter has been conclusively resolved. Additional data collected during transmission is deleted after seven days at the latest.
You may withdraw consent and object to the storage of your personal data at any time by contacting us. In such cases, all personal data stored in connection with the contact will be deleted.
Our website provides contact forms for electronic enquiries. When you submit a form, the following data is collected:
Your consent is obtained during the submission process, and reference is made to this privacy policy. Data is used exclusively for processing your enquiry.
Processing serves exclusively to handle your contact request. The legal basis is Article 6(1)(a) UK GDPR (consent). Where the contact aims to conclude a contract, Article 6(1)(b) UK GDPR additionally applies.
Data is deleted once the enquiry has been conclusively resolved. Additional technical data is deleted after seven days. You may withdraw consent and request deletion at any time.
We provide forms and accept email applications for job vacancies. The following data may be collected:
Your data is not shared with third parties and is used exclusively for processing your application. You will receive an acknowledgement of receipt by email.
The legal basis is Article 6(1)(b) UK GDPR — processing is necessary for steps taken at your request prior to entering into a potential employment contract.
After completion of the recruitment process, application data is stored for up to six months and then deleted, unless a longer retention period is required by law. Where you consent to your data being retained for future vacancies, we will store it in accordance with your consent.
You may object to the processing of your personal data at any time. In such cases, your application will no longer be considered and all associated data will be deleted.
We maintain corporate profiles on the following professionally oriented networks:
Our corporate profile is used for recruitment, information sharing, public relations, and professional networking. When you interact with our profile, personal data such as your name and profile picture may become publicly visible.
The legal basis is Article 6(1)(f) UK GDPR (legitimate interests). We store your activities and published data until you withdraw consent. For further details, please refer to LinkedIn's privacy policy at linkedin.com/legal/privacy-policy.
Our website is hosted by our commissioned service provider. The hosting servers automatically collect and store information in server log files, including:
This data is not merged with other data sources. Collection is based on Article 6(1)(f) UK GDPR — we have a legitimate interest in the technically error-free presentation and optimisation of our website.
Our website hosting infrastructure is located within the United Kingdom or the European Economic Area (EEA). Where any hosting services involve data transfer outside the UK, we ensure appropriate safeguards are in place in accordance with Article 46 UK GDPR.
We may use your IP address and other information you provide (e.g. postcode used during registration or enquiry) to deliver regionally relevant content, offers, and advertising — commonly referred to as "geotargeting."
The legal basis is Article 6(1)(f) UK GDPR (legitimate interests) — we have a legitimate interest in delivering more relevant content and advertising to our users.
IP addresses and location-derived data are processed but not stored separately. You can prevent geotargeting by using a VPN or proxy service, or by disabling location services in your browser settings where supported.
Where we offer user registration, the following data may be collected:
Your consent is obtained during the registration process. Data is not shared with third parties.
Registration is necessary for the fulfilment of a contract or for pre-contractual measures. The legal basis is Article 6(1)(a) UK GDPR (consent) and/or Article 6(1)(b) UK GDPR (contractual necessity).
Data is deleted when it is no longer necessary for the purpose of its collection. Even after contract completion, it may be necessary to retain certain data to comply with legal obligations.
You may cancel your registration and request modification or deletion of your stored data at any time, unless retention is required for contractual or legal reasons.
We may participate in affiliate marketing programmes with third-party partners. Where we use affiliate tracking, cookies or similar technologies may be placed on your device to record referrals and conversions. These are only set with your consent under Article 6(1)(a) UK GDPR.
You can prevent affiliate tracking by declining non-essential cookies via our cookie consent tool or by adjusting your browser settings.
We use third-party plugins and services to enhance the functionality, performance, and marketing capabilities of our website. The following outlines the key services in use:
We use advertising services provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. These services place cookies on your device to track conversions, display relevant advertisements, and measure campaign performance. Personal data collected may include: pages visited, elements clicked, device and browser information, IP address, and pseudonymised user IDs.
The legal basis is Article 6(1)(a) UK GDPR (consent). Data is stored for a maximum of 18 months. You can manage your Google advertising preferences at adssettings.google.com. For further information, see Google's privacy policy.
We use Microsoft Advertising conversion tracking from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA. Bing Ads stores cookies on your device to track user actions following clicks on Bing advertisements. We only receive aggregate, anonymised conversion data.
The legal basis is Article 6(1)(a) UK GDPR (consent). You can manage your Microsoft advertising preferences at Microsoft privacy settings. For further information, see Microsoft's privacy statement.
We use tracking technologies provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland. The Meta Pixel allows us to track user actions after viewing or clicking on a Meta advertisement. Data collected may include pages visited, interactions, device information, and pseudonymised user IDs.
The legal basis is Article 6(1)(a) UK GDPR (consent). For further information, see Meta's privacy policy.
We may use the LinkedIn Insight Tag provided by LinkedIn Ireland Unlimited Company. This enables conversion tracking and retargeting for LinkedIn advertising campaigns. The legal basis is Article 6(1)(a) UK GDPR (consent). For further information, see LinkedIn's privacy policy.
We may use the TikTok Pixel provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin 2, Ireland. This enables conversion tracking and audience building for TikTok advertising campaigns. The legal basis is Article 6(1)(a) UK GDPR (consent). For further information, see TikTok's privacy policy.
We use Calendly LLC for online appointment scheduling. When you book a consultation through our website, Calendly collects your name, email address, and any additional information you provide. The legal basis is Article 6(1)(a) UK GDPR (consent) and Article 6(1)(b) UK GDPR (pre-contractual steps). For further information, see Calendly's privacy policy.
For all consent-based third-party services, you have the right to revoke your consent at any time. You can prevent the collection and processing of your data by:
Revocation of consent does not affect the lawfulness of processing carried out prior to the revocation.
Corporate Web Profiles on Social Networks
We maintain corporate profiles on the following social networks to provide information, communicate with users, and support our public relations activities:
When you interact with our corporate profiles (e.g. comments, likes, shares), you may make personal data publicly visible. We do not have full visibility of all personal data processed by these platforms.
The legal basis is Article 6(1)(f) UK GDPR (legitimate interests). For further information on how these platforms process your data, please refer to their respective privacy policies.
You may object to the processing of your personal data collected through our profiles at any time by contacting us.